Netrition Reviews
Netrition Customer Reviews (11)
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Netrition Customer’s Q&A
Netrition FAQs
About Netrition.com Payment Method?
Netrition.com offers several payment options. Accepted credit cards include Visa, Master Card, American Express, Discover, and JCB. Additionally, PayPal is accepted. However, money orders, paper checks, electronic checks, Cash on Delivery (C.O.D.), and Electronic Benefit Transfer (EBT) payments are not accepted. Please note that sales tax may be applied based on the United States Supreme Court ruling on the South Dakota v. Wayfair, Inc., 585 U.S. (2018) case. This ruling allows states to charge tax on purchases made from out-of-state sellers, even if the seller does not have a physical presence in the taxing state. As of now, sales tax is collected for products deemed taxable for orders shipping to certain states.
About Netrition.com Popular Products and Services?
Netrition.com is an online retailer of diet-friendly foods. It's a family-owned business that started in 1996. They pride themselves on being first to market with new products and their customer service is top-notch. Their highly-trained shipping staff take pride in packaging shipments to arrive in excellent condition. Some of the popular products on their website include Bariatric Eating Inspire Banana Whey Protein, Nature's Research Whey Protein, Chike Nutrition High Protein Iced Coffee Single Packets, Syntrax Nectar Protein Powder Packet, Devotion Nutrition Original Protein Powder, and BariatricPal Portable Protein Mixer, Blender, and Whipper. They also have a range of new arrivals like Good Good Crunchy Peanut Butter - No Added Sugar, Kudo Protein Popcorn, Kitu Super Coffee Espresso, and ProCare Health Easy to Swallow Bariatric Multivitamins Tablets with 45mg Iron - Citrus Grove. They also offer a variety of Keto products like Lily’s Chocolate Bars, Mama Lupe’s Low-Carb Tortillas, and Think! Keto Protein Bars. These are just a few examples of the wide range of products available on their website.
Netrition.com Return Policy?
Netrition.com has a detailed return policy. Customers unsatisfied with their purchase can return the merchandise by following certain guidelines. Before returning any merchandise, customers need to contact Netrition to obtain a return authorization number. This number must be included on the shipping label. To receive credit, merchandise must be returned at the customer's expense in unopened and perfect condition. If returned within 14 days of receipt of shipment, full credit will be issued for unopened merchandise. If the entire order is returned and the customer received free shipping, a promotional $9.99 shipping fee will be deducted from the refund. A 25% restocking fee will be applied to returns made after 14 days, and no product returns will be accepted after 30 days. All clearance and short-dated items are final sale and not returnable or refundable for any reason. If a customer receives an item other than what they ordered, they should not open the product as doing so will void their right to return it. They should contact Netrition to arrange an exchange for the correct item. If a package is returned to Netrition for any reason, including but not limited to refused packages and unsuccessful delivery attempts, the customer will be responsible for Netrition's actual cost to ship the package and the return charges.
As for the shipping policy, for US destinations in the 48 contiguous States, Netrition offers FREE shipping for orders totaling $99 or more and a flat rate shipping charge of $9.99 for orders totaling under $99. Other shipping methods are available such as UPS or FedEx Next-Day, Two-Day or Three-Day delivery and USPS Priority Mail. The exact cost is based on the weight and destination of the package. Netrition strives to ship most orders within one business day to get the products to the customers as soon as possible. The minimum order is $20. Domestic orders are shipped by FedEx Ground or USPS Priority in most cases. Merchandise damaged during shipping or shortages (missing items) must be reported to Netrition within 24 hours of receipt. Netrition will contact the shipping company for visual inspection of the merchandise and box. Netrition will then either issue the customer credit or send replacements for the amount of any confirmed damaged or missing merchandise.
How can I contact Netrition.com customer service?
To get in touch with Netrition.com customer service, there are several options available. A live chat feature is available on their website for immediate assistance. An email can be sent to hello@netrition.com for a prompt response. For direct conversation, a call can be made to (518) 464-0765 or toll-free at (888) 817-2411 between 8:00 am and 12:00 am EST daily. If the call is not answered, a voicemail can be left for a prompt return call. The physical address for Netrition, Inc. is 25 Corporate Circle Suite #118 Albany, NY 12203, USA.
What are the customer reviews for Netrition.com?
Netrition.com has received mixed reviews from customers. The overall rating on Trustpilot is 3.5 with 735 total reviews. The majority of the reviews are 5-star (87%), followed by 4-star (8%), 3-star (2%), 2-star (<1%), and 1-star (2%). Some customers have expressed dissatisfaction with the company's handling of international orders and the quality of the products received. One customer mentioned receiving a product that was over two months out of date and was not offered a replacement due to the international nature of the order. Another customer mentioned receiving expired products and had issues with the cancellation of autoship. On the other hand, some customers have had average experiences with the website and customer service, mentioning that the website is easy to navigate and offers a variety of nutritional products. However, there were also complaints about the lack of information regarding delivery times and the need to contact customer service via phone or mail for any issues. It's worth noting that one customer mentioned that the company was recently bought out and the website was changed, resulting in a loss of features such as ingredient information, product reviews, and product analysis. The customer service was also criticized following the buyout. It's recommended to scrutinize before making a purchase from this site.
What are some popular products on Netrition?
Here are some popular products on Netrition:
- Bariatric Eating Inspire Banana Whey Protein
- Nature's Research Whey Protein, 5 lb
- Chike Nutrition High Protein Iced Coffee Single Packets
- Syntrax Nectar Protein Powder Packet
- Devotion Nutrition Original Protein Powder
- Portable Protein Mixer, Blender, and Whipper by BariatricPal
- Syntrax Matrix Sustained-Release Protein Blend
- Optimum Nutrition 100% Whey Gold Standard Protein
- Ohana Pro 30g Liquid Protein Shots By Ohana Liquids
- Netrition Shaker Bottle with Whisk Ball Blender by Netrition
- NOW Egg White Protein Powder
- Syntrax Nectar
- Good Good Crunchy Peanut Butter - No Added Sugar 12oz
- Kudo Protein Popcorn - 2oz
- Kitu Super Coffee Espresso, 11 fl oz
- Bariatric Eating Inspire Banana Whey Protein
- ProCare Health Easy to Swallow Bariatric Multivitamins Tablets with 45mg Iron - Citrus Grove
- Galil Organic Roasted Chestnuts
- Achva Mini Halva Snack Bag
- Snack House Daddies Sugar Free Chocolate Candy with Peanuts, 45g (1.59 oz) bag
- Poppi Prebiotic Soda
- Actif Bariatric Probiotic Gummies - 20 Billion CFU
- Actif Organic Bariatric Liquid Support with 25+ Organic Vitamins & Minerals
- RIND Dried Fruit Snacks
- Actif Organic Bariatric Gummies with 25 Organic Vitamins & Minerals
- Hero Zero Net Carb Classic Burger Buns, 4 buns
- Hero Zero Net Carb Bread